Terms and Conditions
(To be read in conjunction with our Privacy Policy)

This Website is provided by A6 Physiotherapy
This Website is not directed to persons under eighteen (18) years of age.

1. Acceptance of conditions and amendments

1.1 These terms and conditions (“Conditions”) apply to the entire contents of this Website under the domain
name www.a6physio.co.uk (“Website”), to your use of the material on this Website and to any correspondence
by e-mail/mail between us (and any authorised person on our behalf) and you. You should read these
Conditions carefully before using this Website. Using this Website in any manner indicates that you accept
these Conditions regardless of whether or not you choose to register with us. If you do not accept these
Conditions, you must not use this Website.
1.2 A6 Physiotherapy may revise these Conditions at any time by updating this posting. You should check this
Website from time to time to review the then current Conditions, because they are binding on you. If you do
not agree to the Conditions at any time you should cease further use of this Website. Certain provisions of
these Conditions may be superseded by expressly designated legal notices or terms located on particular
pages at this Website.
1.3 A6 Physiotherapy may withdraw the provision of this Website or modify it at any time without liability to you
or any third party.

2. Licence and intellectual property rights

2.1 You are permitted to print and download extracts from this Website for your own personal use provided
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) A6 Physiotherapy’s copyright and trade mark notices are retained as they appear in any printed and
downloaded extracts.
2.2 With the exception of any material posted or submitted by users to the Website, the copyright and other
intellectual property rights in all material on this Website (including without limitation photographs and
graphical images) are owned by A6 Physiotherapy or its licensors. For the purposes of these Conditions, any
use of extracts from this Website other than in accordance with clause 2.1 above for any purpose is prohibited.
If you breach these Conditions, your permission to use this Website will automatically terminate and you must
immediately destroy any downloaded or printed extracts from this Website.
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2.3 Subject to paragraph 2.1, no part of this Website may be reproduced or stored in any other website or
included in any public or private electronic retrieval system or service without A6 Physiotherapy’s prior written
2.4 Any rights not expressly granted in these Conditions are reserved to A6 Physiotherapy.

3. Disclaimer

3.1 The content contained within this Website is provided for general information purposes only and does not
constitute either professional advice or an offer. While A6 Physiotherapy takes all reasonable care to ensure
that the content is accurate, no warranty of representation is given that it is free from errors or omissions.
Users of this site should always seek professional health advice from our Chartered Physiotherapist or another
suitable qualified health professional.
3.2 Safety Disclaimer
3.1 When signing up for Pilates classes with A6 Physiotherapy, whether these be face to face, online or
through virtual video, you must first have had a one to one free consultation (face to face or through virtual
means) in order to pre-determine any pre-existing medical or musculoskeletal conditions and in order for the
therapist to learn what you would like to gain from pilates and in order to give you a brief background on the
basics of Pilates. At A6 Physiotherapy all Pilates Instructors are Chartered Physiotherapists and are covered
by insurance as a Physiotherapist. In order to book this free consultation you must contact the clinic by
telephone or email. Once you have been assessed you will then be provided with a registration code that will
enable you to access the online booking system on our Website. It is your responsibility to inform your
instructor of any pre-existing or current medical or musculoskeletal conditions.
3.2 Online Pilates videos on this Website provide access to content demonstrating physical exercise. Physical
exercise, in all of its forms and with or without the use of equipment such as blocks, straps or any other
equipment that may be suggested by an A6 Physiotherapy Pilates Instructor, is a strenuous physical activity.
Accordingly, you are urged and advised to seek the advice of a Physiotherapist or GP before beginning any
physical exercise routine, program or using any suggested equipment, shown in any of the video clips on the
Website. All suggestions and comments relating to the use of equipment, poses, moves and instruction are
not compulsory requirements to be performed by you and are carried out at your choice while viewing A6
Physiotherapy Pilates videos. Nothing contained in this Website should be construed as any form of medical
advice or diagnosis.
3.3 By using the Website you represent that you understand that physical exercise involves strenuous physical
movement, and that such activity carries the risk of injury whether physical or mental. You understand that it is
your responsibility to judge your physical and mental capabilities for such activities. It is your responsibility to
ensure that by participating in classes and activities from A6 Physiotherapy Pilates, you will not exceed your
limits while performing such activity, and you will select the appropriate level of classes for your skills and
abilities, as well as for any mental or physical conditions and/or limitations you have. You understand that,
from time to time instructors may suggest physical adjustments or the use of equipment and it is your sole
responsibility to determine if any such suggested adjustment or equipment is appropriate for your level of
ability and physical and mental condition.
You expressly waive and release any claim that you may have at any time for injury of any kind against A6
Physiotherapy Pilates, or any person or entity involved with A6 Physiotherapy Pilates, including without
limitation its directors, principals, instructors, independent contractors, employees, agents, contractors,
affiliates and representatives.
3.4 As you are exercising at home you will need to ensure you have sufficient space free from obstructions.
A6 Physiotherapy accepts no responsibility for any accident or injury sustained as a result of failure to ensure
sufficient clear space in which to exercise. Please ensure any pets are kept from the room to ensure they do
not create a hazard for you when exercising.
3.5 Please wear appropriate clothing/footwear (non-slip socks) when joining in classes. A6 Physiotherapy will
not be held responsible for any injury sustained for failing to wear appropriate clothing or footwear.
Please stretch before and after class as you feel necessary to do so. A warm-up/cool down is included within
the class. Please take each exercise at your own pace. If you have any queries about any of the exercises or
movements please contact your instructor accordingly.
Please ensure you take the class at your own pace and have a drink of water available and take a rest as
required. You will not always be directed to take a drink or rest by the instructor and this is at your own
discretion or requirement.
If you have any individual concerns or needs then please contact your instructor at A6 Physiotherapy by
e-mail:- info@a6physio.co.uk or leave a voice message on 01257 230140.

4. Your Account and Password

4.1 If you choose, or you are provided with, a user identification code, password or any other piece of
information as part of our security procedures, you must treat such information as confidential. You must not
disclose it to any third party.
4.2 We have the right to disable any user identification code or password, whether chosen by you or allocated
by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these
terms of use.
4.3 If you know or suspect that anyone other than you knows your user identification code or password, you
must change your password immediately.

5. Online Booking

5.1 Online booking is available through the Website for Pilates Classes only. Our Privacy Policy outlines data
storage and information required. No payment details are stored on our Website as we use PayPal’s payment
portal. If you require alternative means of booking and paying you will need to contact A6 Physiotherapy on
01257 230140 or by email:- info@a6physio.co.uk
5.2 Classes must be booked and paid for through the Website a week in advance on the day that the class
takes place in order for the weeks to run concurrently with the pilates package booked. Your place will not be
reserved without payment as confirmation of booking.
5.3 Online booking packages on the Website are usually 7 weeks at a cost of 6 weeks, £60.00. The first week
is free and offers unlimited access to the online range of pilates videos for your level. The remaining 6 weeks
are face to face or virtual live streaming once a week (dependant on number of classes paid for per week). At
the instructor’s discretion you can join part way through the package and only be required to pay for the
remainder of the block.
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5.4 Once the pilates package is booked and paid for you will have access to the pilates level you qualify for.
This provides you with unlimited access throughout the whole block paid for to the online video pilates (this
consists of weekly changes to current classes and access to all past classes in archive). You will have once a
week access (or more if you have paid for more than one class per week) to the face to face or virtual
sessions for the number of weeks you have signed up for.
The online booking system is a recurring payment system and at the end of the 7 weeks the same amount will
be taken out again for the next 7 weeks until you cancel the membership package.
Confirmation and further details, relevant to your booking, will be provided via email once you have registered
and paid.

6. Cancellations

6.1 There will be no refunds. Due to the unlimited online access you will be able to catch up on any missed
classes through the current class video link or via the archive class video link.
6.2 In the event that you need to cancel a class you can request a swap to another class in any week of the
remaining weeks in that block paid for. This can be done by telephone and email:- info@a6physio.co.uk /
01257 230140. You must have received confirmation that there is a space available before you attend another
class. There will be no credits or swaps moved across to another block. Due to the unlimited online access
you will be able to catch up on any missed classes through the current class video link or via the archive class
video link.

7. Liability

7.1 A6 Physiotherapy will not be liable for any loss or damage, whether in contract, tort, breach of statutory
duty or otherwise, arising from or in connection with (i) the use or inability to use the Website or (ii) the use of
or reliance on any content shown on the Website.
7.2 If you are a business user, A6 Physiotherapy shall have no liability for loss of profits, sales, business, or
revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation
or any indirect or consequential loss or damage.
7.3 If you are a consumer user, please note that we only provide our site for domestic and private use. You
agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss
of profit, loss of business, business interruption, or loss of business opportunity.
7.4 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other
technologically harmful material that may infect your computer equipment, computer programs, data or other
proprietary material due to your use of our Website or to your downloading of any content on it, or on any
website linked to it.
7.3 We assume no responsibility for the content of websites linked on our site. Such links should not be
interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that
may arise from your use of them.

8. Service access

8.1 While A6 Physiotherapy endeavours to ensure that this Website is normally available 24 hours a day, it
shall not be liable if for any reason this Website is unavailable at any time or for any period.
8.2 Access to this Website may be suspended temporarily and without notice in the case of system failure,
maintenance or repair or for reasons beyond A6 Physiotherapy control.

9. Links to and from other websites

9.1 Links to third party websites on this Website are provided solely for your convenience. If you use these
links, you leave this Website. A6 Physiotherapy has not reviewed all of these third-party websites and does
not control and is not responsible for these websites or their content or availability. A6 Physiotherapy therefore
does not endorse or make any representations about them, or any material found there, or any results that
may be obtained from using them. We assume no responsibility for the content of websites linked on our site.
If you decide to access any of the third party websites linked to this Website, you do so entirely at your own
risk and we will not be liable for any loss or damage that may arise from your use of them.
9.2 You may link to our home page, but you must gain our written permission beforehand. You can write to us
at info@a6physio.co.uk. Once permission is granted you must only link to our site if you do so in a way that is
fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement
on our part where none exists.
9.3 You must not establish a link to our site in any website that is not owned by you. Our site must not be
framed on any other site, nor may you create a link to any part of our site other than the home page.
9.4 We reserve the right to withdraw linking permission without notice.
If you wish to make any use of content on our site other than that set out above, please contact

10. No reliance on information

10.1 The content on our site is provided for general information only. It is not intended to amount to advice on
which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any
action on the basis of the content on our site.
10.2 Although we make reasonable efforts to update the information on our Website, we make no
representations, warranties or guarantees, whether express or implied, that the content on our site is accurate,
complete or up to date.

11. Viruses

11.1 We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order
to access our site. You should use your own virus protection software.
11.2 You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other
material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to
our site, the server on which our site is stored or any server, computer or database connected to our site. You
must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching
this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any
such breach to the relevant law enforcement authorities and we will co-operate with those authorities by
disclosing your identity to them. In the event of such a breach, your right to use our site will cease

To contact us for further information email us at:- info@a6physio.co.uk